At Dorset Financial Planning, customer service is our paramount concern
We pride ourselves on the quality of our mortgage and protection advise across Bournemouth and the surrounding areas. Below you can read some genuine customer testimonials that we collect from our various social media channels.
"Julia has been the most professional and efficient mortgage advisor whom I've worked with ever. She was being recommended by a friend and she has helped us to secure two mortgages at the same time, at the best price I can find on the market when comparing with another 2 brokers who were also helping us. We worked with a very tight timeline, having to remortgage our current place to release equity to secure a new house. There were a few keen buyers for the new house, thus we have to work very quickly to get it.
Julia has been efficient in contacting various banks to get the best deal for us while patiently explained all the financial jargons to my husband and I who are not very good with calculations! Julia broke down all the numbers to clearly explain our financial positions and risks to us so we are comfortable before taking up the mortgages. Julia also worked very well with our solicitor to ensure the whole purchase process went smoothly. I would highly recommend Julia to anyone who is looking for a true professional!" Serene, London
"Julia is a true professional with exceptional customer service skills. She is very approachable, knowledgeable & experienced finance professional. I would highly recommend her for Mortgage & Protection Advice." Ranjita, London
"Julia and I have known each other for six months and I can’t fault Julia’s expertise in the mortgage field. Julia’s knowledge, customer service and professionalism are superior. I highly recommend Julia for anyone looking to take out a new mortgage or re-mortgage." Nicola, Bournemouth
"Julia provided excellent customer service as well as expert unbiased advice. Highly recommend" Emma, Southampton
"Julia has provided expert mortgage knowledge and saw our transaction through many peaks and troughs before we reached completion" Mark, Bournemouth
"Julia Crump is amazing, can't recommend her more highly" Andrew, Bournemouth
"I can highly recommend Julia at Dorset Financial Planning. Shes' really helpful, explains things well and doesn't hurry you" Lizzy, Bournemouth
"Excellent Service, professional and thorough. Thank you for your help Julia" Sarah, Bournemouth
"Julia Crump at Dorset Financial Planning is local in Southbourne and has assisted my sister-in-law and husband with mortgage related queries in a professional, friendly and honest manner. Highly recommend" Sarah, Bournemouth
"Julia Crump from Dorset FInancial Planning is friendly and professional. I would highly recommend her" Sheri, Bournemouth
"Hi there. We've recently used Julia Crump from Dorset Financial Planning and she was fab. She's based in Southbourne!" Tracey, Bournemouth
"Working with Julia has been a pleasure, she provided excellent customer service when I was looking to migrate my current mortgage to a buy to let mortgage. She provided unbiased advice, provided me with all the information I needed and supported me through the process. Highly recommend." Emma, Preston